Refund Policy

Digital Products

Due to the digital nature of our travel guides, all sales are final. Once a guide has been purchased and downloaded, we cannot offer a refund.

Exceptions

We may consider refunds in the following circumstances:

• Technical issues preventing download (after our support team has attempted to resolve)
• Duplicate purchases
• Significant content errors that materially affect the guide's usefulness

How to Request a Refund

If you believe you qualify for a refund, please contact us at:

Email: [email protected]

Please include your order number and a detailed explanation of your request.

Processing Time

Refund requests are reviewed within 3-5 business days. Approved refunds will be processed to the original payment method within 5-10 business days.

Contact

For any questions about our refund policy, please contact us at [email protected]